Cost Saving Customer Service, Compliance & Solutions for Malaysian Businesses

Get answers to top questions about outsourcing in Malaysia: costs, GDPR compliance, multilingual support and industry-specific solutions. Speak to our Experts today.
Is Malaysian BPO cheaper than India or the Philippines?

Yes! Labor costs are 15–20% lower than Manila, with better English/Mandarin fluency.

What services can be outsourced in Sdn Bhd?

We offer services customer services voice & non voice with back office solutions including marketing , IT and technology services with 24/7 multilingual support without delays.

Do you provide 24/7 support in multiple languages?

Yes, our agents speak English, Bahasa Malaysia, Mandarin, and Tamil, and they are available during holidays like Raya and Chinese New Year

Can you manage KYC compliance for fintech startups?

Yes, our AI audits can cut fraud risks by 75% and are in line with Bank Negara Malaysia’s AML regulations.

Can you handle Malay/Chinese social media replies?

Yes – 70% of our agents are bilingual in Malay & English, with dedicated Mandarin teams.

What HR solutions are best for manufacturing companies?

We offer payroll outsourcing that complies with EPF/SOCSO and manage multi-shift team.

Do Arvion BPO support SMEs?

Yes! We got fexible plans for startups as well as enterprises with no long-term contracts. So no need to worry like other BPO companies that are costly for Smaller businesses.